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Handoffs & A2H

A2H (agent-to-human) handoffs are first-class: when policy requires approval or confidence is low, the agent opens an obligation with a deadline and an evidence pack — not a chat message that disappears.

Loop

  1. Agent proposes action (crew.ActionProposed / handoff request).
  2. Obligation recorded (who, what, deadline).
  3. Human approves, rejects, or amends with reasons.
  4. Agent resumes from events, not process memory.
  5. Satisfaction/closure is itself a fact.

Rules

  • Deadlines create operational urgency without silent auto-approve (unless policy explicitly says so).
  • Evidence packs must be redaction-safe for the audience.
  • Handoffs are not a bypass of Gatekeeper for infra mutate.

Shared model · Runbooks · Policy